服務條款

注意事項:

  1. 下單時請明確選擇或備註顏色及尺寸：
    • 請在訂單中明確註明所需商品的顏色和尺寸，以便我們準確地為您準備商品。
  2. 純天然皮革特性：
    • 純天然的皮革以其獨特的細紋最具價值。由於手工製作和每塊皮革的自然差異，每次製成的產品色澤可能會有所不同，皮面上出現少數斑點等皆為正常現象。
  3. 訂製商品：
    • 如需訂製商品，請通過右下角對話框或我們的粉絲團與我們聯繫，專人將與您討論具體需求。
    • INSTAGRAM: huangs.studio
    • FACEBOOK: HUANGS艸一田人
  4. 出貨時間：
    • 我們的出貨時間為完成付款後的15至45個工作天內（不含假日）。

退換貨政策:

  1. 退貨條件：
    • 商品必須在收到後7天內提出退貨申請，並保持未使用、未損壞的狀態，附上原包裝及所有配件。
  2. 換貨條件：
    • 若收到的商品有瑕疵或與訂單不符，請在收到後7天內聯繫我們，我們將提供免費換貨服務。
  3. 退換貨流程：
    • 請聯繫我們的客服團隊，提供訂單號和問題描述，客服將指導您完成退換貨流程。

付款方式:

  1. 可接受的付款方式：
    • 我們接受信用卡、借記卡和電子支付平台（如PayPal）的付款。
  2. 付款安全：
    • 我們採用安全的支付網關，確保您的付款資訊在傳輸過程中的安全性。

隱私政策:

  • 詳細請參閱我們的隱私政策，了解我們如何收集、使用和保護您的個人資料。

聯絡方式:

  • 如有任何問題或需要進一步了解，請隨時通過以上社交平台與我們聯繫，或發送電子郵件至：[ huangsleather.com ]

 

TERMS OF SERVICE

Important Notes:

  1. Order Specifications:
    • Please clearly specify the color and size when placing an order to ensure accurate preparation of your items.
  2. Natural Leather Characteristics:
    • The most valuable aspect of natural leather is its unique fine lines. Due to handcrafted production and the natural variations in each piece of leather, slight differences in color and minor blemishes are normal.
  3. Custom Orders:
    • For custom orders, please contact us through the chat box at the bottom right or our social media pages. A dedicated representative will discuss your specific requirements.
    • INSTAGRAM: huangs.studio
    • FACEBOOK: HUANGS艸一田人
  4. Shipping Time:
    • Orders will be shipped within 15 to 45 business days after payment is completed (excluding holidays).

Return and Exchange Policy:

  1. Return Conditions:
    • Returns must be requested within 7 days of receiving the product, and the product must be unused, undamaged, and in its original packaging with all accessories included.
  2. Exchange Conditions:
    • If the received product is defective or does not match the order, please contact us within 7 days of receipt. We will provide a free exchange service.
  3. Return and Exchange Process:
    • Contact our customer service team with your order number and a description of the issue. Our team will guide you through the return or exchange process.

Payment Methods:

  1. Accepted Payment Methods:
    • We accept payments via credit card, debit card, and electronic payment platforms such as PayPal.
  2. Payment Security:
    • We use secure payment gateways to ensure the safety of your payment information during the transaction.

Privacy Policy:

  • Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

Contact Us:

  • For any questions or further information, please contact us through the above social media platforms or email us at: [your contact email]